Privacy Policy

Tradie Agency ("we", "us", "our") operates the website tradieagency.au. We provide outbound commercial pipeline services to Australian trade businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

We collect information you provide directly to us, including: your name, business name, email address, phone number, trade type, and location when you submit an enquiry or book a discovery call.

We may also collect technical information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This information is used to improve our website and understand how visitors use it.

We use the information we collect to: respond to your enquiries and book discovery calls; deliver our services to clients; send relevant communications about our services; improve our website and service offering; and comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (such as email platforms and CRM tools). These providers are contractually required to keep your information confidential and use it only for the purposes we specify.

We may also disclose your information where required by law, regulation, or legal process.

Your information is stored securely and we take reasonable steps to protect it from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to access the personal information we hold about you, request corrections to inaccurate information, and make a complaint if you believe we have breached your privacy.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected].